Customers are entitled to cancel their order within a specified period after the order has been placed. Typically, this period is 24 hours from the time of order confirmation. If a cancellation request is made within this timeframe, customers will receive a full refund of the purchase price, excluding any shipping fees that may have been incurred.

If the cancellation request is made after the 24-hour window, the order may have already been processed or shipped. In such cases, customers will need to follow the return policy to return the item for a refund. It is important to note that items must be returned in their original condition and packaging to qualify for a refund.

In instances where an order is canceled after shipment, customers are responsible for any return shipping costs incurred. Refunds will be processed once the returned items are received and inspected.